Touchscreen Support

• Installation Guide
  • Installing the Touchscreen
  • Operating the Touchscreen
  • Calibrating the Touchscreen
  • Touchscreen Drivers
• Features
  • PCAP Multi-Touch Panel
  • IP65
  • Voltage Range
  • Dimming
  • Flush Mounting
  • Wall Mounting
  • Rack Mounting
  • Connections
• Troubleshooting
  • Color Calibration
  • Unclear or Blurry Image
  • No Fullscreen Image
  • No Signal Message
  • Touch is Not Recognized
  • Touch Keeps Disconnecting
• FAQ
  • Supported Operating Systems
  • USB Cable Length
  • Glass Thickness
  • Protective or Anti Glare Film
  • Touchscreen in Portrait Mode
  • Cleaning Your Screen

No Signal Message

Each Beetronics touchscreen has different video connections and inputs (HDMI, VGA, RCA or BNC). Please ensure you have the correct input selected on the touchscreen for the connection you are using. This can be done with the control buttons on the back of the touchscreen or with the supplied remote control. By default, the screen is set to the HDMI input.

1. To change the input on the remote, click on Input and cycle up or down to select the desired input.
2. Click OK on the remote to confirm your selection.

If the resolution and signal of the source are supported, you should see a clear and full screen image on your touchscreen.

If the problem persists after following the steps above, the resolution and frequency of the video source may not be supported. Check that the video source setting matches the supported resolutions and frequencies of your touchscreen.

If the problem persists after following the solutions above, please contact our customer service by phone at (323) 433-1644 or email us at info@beetronics.com.